Privacy Policy
At naugam 1000, we are committed to protecting your privacy and ensuring transparency about how we handle your personal information.
1. Introduction
naugam 1000 Performance School ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our neuroscience-based esports training services.
By accessing or using our website, services, or applications, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data.
1.1 Scope
This policy applies to all personal information processed by naugam 1000 through our website, training programs, coaching sessions, and any related services.
1.2 Definitions
For the purposes of this Privacy Policy:
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Processing" means any operation performed on Personal Data.
- "Data Subject" means any individual about whom we hold Personal Data.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
2.1 Personal Information You Provide
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely by our payment providers)
- Game performance data and preferences
- Communication preferences
- Biometric data for performance optimization (with explicit consent)
2.2 Information Collected Automatically
- Usage data (pages visited, features used, time spent)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
- Performance metrics during training sessions
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social media platforms (when you connect your account)
- Game platforms and APIs (with your authorization)
- Payment processors
- Analytics providers
3. How We Use Your Information
We use your personal information for the following purposes:
Purpose | Legal Basis |
---|---|
Providing and maintaining our Services | Performance of contract |
Personalizing your training experience | Legitimate interest |
Processing payments and transactions | Performance of contract |
Communicating with you about services | Legitimate interest/Consent |
Improving our Services and research | Legitimate interest |
Complying with legal obligations | Legal obligation |
3.1 Neuroscience Research
With your explicit consent, we may use anonymized and aggregated data for neuroscience research to improve our training methodologies. This research may be published in academic journals or presented at conferences, but will never include personally identifiable information.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4.1 Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication mechanisms
- Secure development practices
- Employee training on data protection
4.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4.3 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for these transfers.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and store certain information.
5.1 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our Services
- Performance Cookies: Help us understand how visitors interact with our Services
- Functionality Cookies: Enable enhanced functionality and personalization
- Targeting Cookies: Used to deliver relevant advertisements
5.2 Cookie Management
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
For more detailed information about our use of cookies, please see our Cookie Policy.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to and receive a copy of the personal information we hold about you.
6.2 Rectification
You can request correction of inaccurate or incomplete personal information.
6.3 Erasure
You may request deletion of your personal information under certain circumstances.
6.4 Restriction of Processing
You have the right to request that we restrict the processing of your personal information.
6.5 Objection to Processing
You may object to our processing of your personal information in certain situations.
6.6 Withdrawal of Consent
Where we rely on consent for processing, you have the right to withdraw consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within 30 days.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We will also provide additional notice (such as adding a statement to our homepage or sending you a notification) if changes are material.
7.1 Review Frequency
We review this Privacy Policy at least annually or as required by changes in legislation or our practices.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
naugam 1000 Performance School
Neurogaming Center
101 Champions Way
Berlin, Germany 10115
Email: privacy@naugam1000.xyz
Phone: +49 30 1234 5678
8.1 Supervisory Authority
If you have concerns about our data processing practices, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence.